Supervisor

OPERATIONS SUPERVISOR

Intacept Security have a vacancy for the position of Supervisor working from our Head Office based in Peterborough, Cambridgeshire.

 If you are interested in applying for this position please send your details to Dennis Cross, Operations Manager via email:  opsmanager@intaceptsecurity.com or  letter to Intacept Security, Security House, Vicarage Farm Road, Peterborough, PE1 5TP as to why you would like to be considered for this position along with any relevant experience.  

 Area/Site:  Intacept Security, Peterborough

  Hours:             Rotating shift pattern 3 Days, 3 Nights, 3 Rest

                           (0600 – 1800 hours , 1800 – 0600 hours)

Rate of pay:  £9.96 per hour

Intacept Security have an opportunity for an experienced, confident and dynamic Operations Supervisor to join our existing operational management team based in Peterborough. This post requires a candidate with strong leadership, communication and knowledgeable in all of the areas that apply to the Manned Security Industry.

 The successful candidate will be self-motivated with excellent customer service and organisational skills, combined with a flexible approach to working and be able to work calmly and effectively under pressure. 

  The role will be to supervise existing operational staff and assist with the day to day management of the Operations Department, via the Communications Centre.  Working a shift pattern to cover Days and Nights.

 Duties include but not limited to:

    Planning manpower provision within the Communication Centre

    Ensure all incidents are logged, investigated and managed effectively through to completion

    Effectively communicate business issues to the relevant management team

    Maintain and comply with the relevant Standards, Procedures and SIA requirements

    Ensure Company and client Procedures are carried out and make suggestions for improvement where necessary 

    Provide continued training and coaching to all of the security staff 

    Ensure that all security staff are supervised 

    Conduct and monitor reviews/assessments of Security Officers in line with company policy and encourage further development.

    Ensure that all contractual requirements are properly fulfilled

    Carry out security surveys and complete risk assessments 

    Abide with Health & Safety regulations

    Provide a professional security presence

    Act as a deterrent to protect customers, property and staff

    Access / egress control

    Conduct external patrols to ensure perimeter of premises are secure

    Follow emergency procedures and liaise with emergency services as required

    Completion of reports and paperwork accurately and in accordance with Assignment Instructions

    Answer telephone

Experience

    Supervisory / Management Leadership experience would be an advantage

    Understanding and working knowledge of Health and Safety requirements and reporting processes

    Experience in computer based rostering programs and mobile Apps

    Proficient with Microsoft Office packages.

Requirements for the role:

    Valid SIA Licence – covering Manned Guarding

    Full, valid UK Driving Licence

    Excellent written and communication skills

    Be computer literate

    Organised with the ability to work on own initiative

    Work as part of a team 

    Flexibility to work days, nights, weekends and at short notice

All applicants will be screened in accordance with BS7858

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