Intacept Security have a vacancy for the position of Supervisor working from our Head Office based in Peterborough, Cambridgeshire.
If you are interested in applying for this position please send your details to Dennis Cross, Operations Manager via email: email@example.com or letter to Intacept Security, Security House, Vicarage Farm Road, Peterborough, PE1 5TP as to why you would like to be considered for this position along with any relevant experience.
Area/Site: Intacept Security, Peterborough
Hours: Rotating shift pattern 3 Days, 3 Nights, 3 Rest
(0600 – 1800 hours , 1800 – 0600 hours)
Rate of pay: £9.96 per hour
Intacept Security have an opportunity for an experienced, confident and dynamic Operations Supervisor to join our existing operational management team based in Peterborough. This post requires a candidate with strong leadership, communication and knowledgeable in all of the areas that apply to the Manned Security Industry.
The successful candidate will be self-motivated with excellent customer service and organisational skills, combined with a flexible approach to working and be able to work calmly and effectively under pressure.
The role will be to supervise existing operational staff and assist with the day to day management of the Operations Department, via the Communications Centre. Working a shift pattern to cover Days and Nights.
Duties include but not limited to:
Planning manpower provision within the Communication Centre
Ensure all incidents are logged, investigated and managed effectively through to completion
Effectively communicate business issues to the relevant management team
Maintain and comply with the relevant Standards, Procedures and SIA requirements
Ensure Company and client Procedures are carried out and make suggestions for improvement where necessary
Provide continued training and coaching to all of the security staff
Ensure that all security staff are supervised
Conduct and monitor reviews/assessments of Security Officers in line with company policy and encourage further development.
Ensure that all contractual requirements are properly fulfilled
Carry out security surveys and complete risk assessments
Abide with Health & Safety regulations
Provide a professional security presence
Act as a deterrent to protect customers, property and staff
Access / egress control
Conduct external patrols to ensure perimeter of premises are secure
Follow emergency procedures and liaise with emergency services as required
Completion of reports and paperwork accurately and in accordance with Assignment Instructions
Supervisory / Management Leadership experience would be an advantage
Understanding and working knowledge of Health and Safety requirements and reporting processes
Experience in computer based rostering programs and mobile Apps
Proficient with Microsoft Office packages.
Requirements for the role:
Valid SIA Licence – covering Manned Guarding
Full, valid UK Driving Licence
Excellent written and communication skills
Be computer literate
Organised with the ability to work on own initiative
Work as part of a team
Flexibility to work days, nights, weekends and at short notice
All applicants will be screened in accordance with BS7858